According to the report that also suggested that Mac users are more satisfied than the PC users, iPad tops the consumer satisfaction and it is the highest scoring product they have ever tracked. The report was released by ACSI (American Consumer Satisfaction Index).
According to David VanAmburg, managing director of ACSI “Apple’s overall score was up slightly because people like its computers and the retail support experience” and he also mentioned that the numbers included the iPad for the first time.
When we talk about this report we should also keep in mind that this report does not include Apple iPods because they didn’t fit into any category like PCs or phones according to ACSI but they have plans to include them next year’s report and when they do that iPods are going to bring significant changes to this report to Apple’s score next year.
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